LIVERPOOL MUMBAI SUPPORTERS CLUB

Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

 

When you purchase something from our store, as part of the buying and selling process, we

collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP)

address in order to provide us with information that helps us learn about your browser and

operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store,

new products and other updates.

 

SECTION 2 - CONSENT

 

How do you get my consent?

 

When you provide us with personal information to complete a transaction, verify your credit

card, place an order, arrange for a delivery or return a purchase, we imply that you consent to

our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask

you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you,

for the continued collection, use or disclosure of your information, at anytime, by contacting us

at mumbai.lfc@gmail.com or mailing us at:  B505 Sheel Apt, Lajpatrai Rd, Vile Parle W, Mumbai  -56

 

SECTION 3 - DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate

our Terms of Service.

 

SECTION 4 - PAYMENT

We use Razorpay for processing payments. We/Razorpay do not store your card data on their

servers. The data is encrypted through the Payment Card Industry Data Security Standard

(PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is

necessary to complete your purchase transaction. After that is complete, your purchase

transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI

Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American

Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store

and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on

https://razorpay.com

 

SECTION 5 - THIRD-PARTY SERVICES

 

In general, the third-party providers used by us will only collect, use and disclose your

information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment

transaction processors, have their own privacy policies in respect to the information we are

required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand

the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are

located a different jurisdiction than either you or us. So if you elect to proceed with a transaction

that involves the services of a third-party service provider, then your information may become

subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you

are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not

responsible for the privacy practices of other sites and encourage you to read their privacy

statements.

SECTION 6 - SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best

practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or

destroyed.

 

SECTION 7 - COOKIES

We use cookies to maintain session of your user. It is not used to personally identify you on

other websites.

 

SECTION 8 - AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or

province of residence, or that you are the age of majority in your state or province of residence

and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently.

Changes and clarifications will take effect immediately upon their posting on the website. If we

make material changes to this policy, we will notify you here that it has been updated, so that

you are aware of what information we collect, how we use it, and under what circumstances, if

any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to

the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about

you, register a complaint, or simply want more information contact our Privacy Compliance

Officer at mumbai.lfc@gmail.com or by mail at B505 Sheel Apt, Lajpatrai Rd, Vile Parle W, Mumbai  -56

 

Refund Policy

 

Returns

 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t

offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items: Gift cards, Downloadable software products,Some health and personal care items.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.  There are certain situations where only partial refunds are granted: (if applicable). Book with obvious signs of use.CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your

refund. If you are approved, then your refund will be processed, and a credit will automatically be

applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially

posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

mumbai.lfc@gmail.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same

item, send us an email at mumbai.lfc@gmail.com and send your item to:  B505 Sheel Apt, Lajpatrai Rd, Vile Parle W, Mumbai  -56

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift

credit for the value of your return. Once the returned item is received, a gift certificate will be

mailed to you.

 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to

themselves to give to you later, we will send a refund to the gift giver and he will find out about

your return.

Shipping

To return your product, you should mail your product to: B505 Sheel Apt, Lajpatrai Rd, Vile Parle W, Mumbai  -56

You will be responsible for paying for your own shipping costs for returning your item. Shipping

costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted

from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you,

may vary.

If you are shipping an item over $20 or equivalent, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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