LIVERPOOL MUMBAI SUPPORTERS CLUB
Privacy Policy
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we
collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP)
address in order to provide us with information that helps us learn about your browser and
operating system.
Email marketing: With your permission, we may send you emails about our store,
new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit
card, place an order, arrange for a delivery or return a purchase, we imply that you consent to
our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask
you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you,
for the continued collection, use or disclosure of your information, at anytime, by contacting us
at mumbai.lfc@gmail.com or mailing us at: B505 Sheel Apt, Lajpatrai Rd, Vile Parle W, Mumbai -56
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate
our Terms of Service.
SECTION 4 - PAYMENT
We use Razorpay for processing payments. We/Razorpay do not store your card data on their
servers. The data is encrypted through the Payment Card Industry Data Security Standard
(PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is
necessary to complete your purchase transaction. After that is complete, your purchase
transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI
Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American
Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store
and its service providers. For more insight, you may also want to read terms and conditions of razorpay on
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your
information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment
transaction processors, have their own privacy policies in respect to the information we are
required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand
the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are
located a different jurisdiction than either you or us. So if you elect to proceed with a transaction
that involves the services of a third-party service provider, then your information may become
subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you
are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not
responsible for the privacy practices of other sites and encourage you to read their privacy
statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best
practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or
destroyed.
SECTION 7 - COOKIES
We use cookies to maintain session of your user. It is not used to personally identify you on
other websites.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or
province of residence, or that you are the age of majority in your state or province of residence
and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently.
Changes and clarifications will take effect immediately upon their posting on the website. If we
make material changes to this policy, we will notify you here that it has been updated, so that
you are aware of what information we collect, how we use it, and under what circumstances, if
any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to
the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about
you, register a complaint, or simply want more information contact our Privacy Compliance
Officer at mumbai.lfc@gmail.com or by mail at B505 Sheel Apt, Lajpatrai Rd, Vile Parle W, Mumbai -56
Refund Policy
Returns
Our return/refund policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t
offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: Gift cards, Downloadable software products,Some health and personal care items.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted: Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 15 days after delivery.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 days.
Late or missing refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at mumbai.lfc@gmail.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same
item, send us an email at mumbai.lfc@gmail.com and send your item to: B505 Sheel Apt, Lajpatrai Rd, Vile Parle W, Mumbai -56 within 7 days of receipt.
Shipping
To return your product, you should mail your product to: B505 Sheel Apt, Lajpatrai Rd, Vile Parle W, Mumbai -56
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deductedfrom your refund.
Depending on where you live, the time it may take for your exchanged product to reach you,
may vary. If you are shipping an item over INR 200 / $20 or equivalent, you should consider using a trackable shipping service or purchasing shipping insurance.